- Sales Management
- Opportunity Management
- Field Sales App
Tanamera Coffee is a true Indonesian business success story. Established in 2013 the company is a vertically integrated organisation. The company is directly involved in all components of supply chain and go to market channels.
It produces, roasts, packages, delivers coffee and related products throughout its three core go to market channels being its:
- 25 retail stores
- B2B wholesale sales by its own sales team
- B2C sales via online presence.
Given its dramatic growth over the past five years the company has made do with a range of different business processes to manage what is obviously a complicated business structure. Providing inventory to its retail stores in the form of packaged coffee products and related cafe menu items such as raw materials, bakery and related food and beverage products has been a real challenge, not to mention delivery and servicing of coffee machines to its privately owned and franchise stores.
Tanamera used a range of different tools such as MS Excel, Gmail, WhatsApp and paper to manage its business but as such the company was unable to gain a single view of ALL facets of its business operations. These disconnected processes lead to a number issues such as
- Extra costs due to lack of efficiency
- Over stocking
- Inability to plan and forecast
- Slow reporting
- Risk from external attack and IP loss
Tanamera coffee came to Iseka Services looking for assistance in helping to streamline all facets of not only their business operations but their sales and marketing as well.
The company had looked at a number of different off-the-shelf technologies to help manage the various processes but were unable to find a solution that would be able to meet their needs in a single platform. Whatever solution Tanamera would end up with needed to encompass a significant portion of their business processes and of prime importance with the ability to integrate with their existing point-of-sale system.
The core components of a business management system would need to provide:
“We needed a platform, not a pre-built off the shelf solution. Something that we could make our own and LogixOne was the best choice for us. We have been able to create a Tanamera System using LogixOne”
George Purba – IT Manager Tanamera Coffee.
Tanamera LogixOne Environment
The following is just a sample of the Modules utilized by Tanamera. There are actually 15 modules in total.