Many field service businesses operate on a day-to-day business model. Receiving customer requests and allocating tasks to remote staff is often paper or word-of-mouth based. As a result, focusing on frequent communication between team members can be inefficient.
Managing these tasks can be daunting and often the information is reliant on a significant amount of human involvement. Thus, placing the field service business at risk and negatively impacting its ability to grow.
An integrated, field service – business management system can consolidate all facets of your business into the one platform providing you with instantaneous updates and allowing you to measure the business on a daily basis.