The Zoho product suite is significant, in fact there would be no other cloud SaaS (Software as a Service) provider that has the breadth of business solutions that Zoho does and in nearly all cases Zoho products are significantly cheaper than that of their competition, in some cases up to 1/5th less. Being cheaper doesn’t mean less capable. Zoho products are best of breed, in fact we believe that Zoho CRM is the best CRM on the market today even when compared to the products like SalesForce®.
Probably the biggest benefit is the ability of their business solutions to integrate, from email, to telephony, to contact management, accounting, operations, employee management, sales and marketing, the list goes on. All business systems can be accessed via the ONE logon and the entire system can be uniquely configured to meet every customer business process enabling automation that reduces complexity, waste and cost.
Being an open system, it also enables integration into 3rd party systems so that data from all facets of the business process can be tracked and actioned through Zoho. This provides a single view for all customer interactions, be it sales orders, invoices, customer inquiries, phone calls, emails, text messages and the like can all be viewed through the one integrated platform.