Trevor Burns, Co – owner stated:
“We knew that we needed to computerise our business, the entire end to end process for completing the daily cleaning jobs was lengthy and required considerable human interaction and a significant amount of wasted time. We tried a number of other systems in the past, and even looked at building our own but while each was good in one area of our business, none provided a global view of our business. We really wanted something that gave us a holistic view of our business and one that we could adapt to our business process not us adapting to it.
With the use of LogixOne and zMaps we now not only see where are jobs are located which enables us to make much better decisions about resourcing planning but also enables us to consolidate jobs thus reducing wastage, costs such as fuel and labor and of course maintenance costs on our trucks. With the tracking tool, we can see where our operators are physically located which means we can reschedule or re-allocate jobs on the fly improving customer satisfaction.
zMaps is a tremendous benefit to our business, we are now a digital company and our profitability and ability to execute has improved significantly.”